Privacy Policy

Please check back regularly to keep track of any privacy policy updates.

Bay Area Youth Singers cares about your privacy and believes in transparency. That’s why we are committed to being clear about our privacy practices. We only collect the personal information necessary to deliver our services, and we handle it carefully.

This policy explains our privacy practices for bayareayouthsingers.org (we’ll refer to it as the “site”) and our other services provided by “Bay Area Youth Singers,” together with “we,” “us,” and “our”). We’ll refer to the site and our other services as the “services.” This privacy policy describes why and how we collect and use the personal information of our customers and website visitors. It also describes your options to choose how we use your personal data and how to contact us with any concerns and requests to in relation to that. Bay Area Youth Singers is a company registered and existing under the laws of Texas, USA, with registered address: 4134 Willow Hill Dr., Seabrook, TX 77586, USA, and is the data controller of the personal data that we collect from you.

If you have any questions, comments or concerns about any aspect of our privacy policy, please contact us using the details set out in the “Further questions and contacts” section at the end of this privacy policy.

Below you will find information about the following:

  • Collection of information
  • How we utilize information
  • Purpose of data processing
  • Cookies, beacons, tags, pixels
  • How we share your personal information and who we share it with
  • International transfers
  • Security measures
  • Retention periods
  • Your rights
  • Age restrictions
  • Changes to the privacy policy
  • Further questions and contacts

1. Collection of Information

When you access and browse the site (including when you submit personal information to us through data entry fields on the website) we will collect the following from you:

Information you provide:

Contact information – We receive and store any information you enter on our site. Our site uses forms to collect your personal information — including your name, address, telephone number, and email address — so you can place orders, request information, join mailing lists, get support, and use our services.
Payments and billing information – When signing up for any of our services, products, or programs, we request additional personal and payment information such as your name, credit card information, PayPal or relevant service, billing address, personal, government or tax identification number, or other information, including but not limited to certificates, tax declarations, forms, payment documents, and other relevant documents.

Information we receive from your use of our services or third-parties

Automated information – We do not collect automated information about you, including your IP address, referral URL, exit URL, browser software, operating system, date/time, and/or clickstream data.

Website Analytics tools – We do not use analytics tools, including to track information about you or your visit to our site.

2. How we utilize information

Information you provide:

We collect, store, and use the information you provide for the following reasons:

Contact information – To contact you regarding the progress of your orders, status of the services, functionality changes to our products and our site, and — where you have opted to receive such information — other/new services, and/or special offers/newsletters we think you might find useful. We may use email, telephone, and/or text messages for this purpose, as well as to inform you about hosting account issues, service interruptions or updates, service improvements or new products in accordance with applicable law.

Payment and billing information – We need it, together with your contact details, to open a client or an affiliate account for you, to process your orders and renewals, to enter into a contractual agreement for any services, to invoice you, and to fulfill our legal obligations for tax calculations.

Information we receive from your use of our services or third-parties

We collect, store, and use the information that we receive from your use of our services or third-parties for the following reasons:

Contact information – To maintain your account and purchased products, to have an accurate record of any inquiries in case of a dispute, and to identify certain characteristics that could help us optimize and improve our products and services.

3. Purposes of data processing

When you access or use our services, we need to collect, use, and otherwise process your information, as set out in this policy. We are committed to your privacy and follow a few fundamental principles when we process personal data:

  • We strive to collect only the minimum personal data that we need to deliver any services to you.
  • We aim for full clarity on how we use your information to comply with legal or other lawful purposes, and we respect your privacy.
  • We make sure we only use your information for the purposes for the purposes for which you have given us permission.
  • We rely on a number of legal bases to use your information, as set out in this policy:

Contract – The use of your information is necessary to perform any contractual obligations in order to provide any services to you.

Legal obligations – Our use of your personal information is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims; for example, if we are requested to disclose your personal information to regulatory bodies or law enforcement authorities; or to use your personal information for tax calculation and reporting.

Our legitimate interests – Necessary for the purposes of our legitimate interests, such as to:

  • Run, grow, develop, and deliver our services;
  • Detect and prevent fraudulent activities;
  • Enhance the security of our network and information systems;
  • Understand how people interact with our website;
  • Determine the effectiveness of our promotional campaigns and advertising; and
  • Enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our customers.

Consent – We rely on your consent for us to use your personal information to send you marketing information (such as periodic notices and offers) by email, SMS, or telephone. You may withdraw your consent at any time by emailing info@bayareayouthsingers.org using the details set out in the “Further questions and contacts” section of this policy.

4. Cookies, beacons, tags, pixels

We use cookies to collect some of the information set out in this policy. A cookie is a small piece of data sent from a website and stored in your web browser on your computer, mobile or other handheld device, while you are browsing a website.

Our site uses cookies to identify you. Cookies can store your account identifier, ordering status, personalization or website tracking. They can also be used for technical purposes, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for your according order or to save information which has already been entered (languages choices, and your region), so that we can offer improved and more personalized services, products, and other relevant communication tailored to you.

You can manage your preferences regarding cookies by modifying your browser settings. Please note that if you simply disable all of our cookies or cookies in general in your browser settings, you may find that certain sections or features of our site will not work.

5. How we share your personal information and who we share it with

All personal information collected by Bay Area Youth Singers is treated as confidential. We disclose all or some of your data in the limited circumstances described below and with appropriate safeguards to your privacy:

If we are required by law – We will disclose information about you in response to a subpoena, court order, or other legitimate governmental request.
Our Bay Area Youth Singers employees and independent contractors – We will disclose information about you to our Bay Area Youth Singers business partners, external consultants, auditors, collaborators or other third parties, our employees, and individuals who are our independent contractors and who need to know the information in order to help us provide our services or to process the information on our behalf, and also for administrative purposes, billing, and all other purposes related to the management of your account and/or to process your payments. We require all of them to comply strictly with this privacy policy.

Third-Party Vendors – We will share information with third-party vendors based within the United States, Canada, and the European Union, Data Center services providers based within the United States, European Union and Singapore, external advisors/consultants, business partners, accounting and legal companies, collaborators based within United States and the European Union, who need to know information about you in order to provide various services on our behalf. This group includes vendors that help us provide our services, such as payment providers that process your credit card information or information about alternative payment methods and invoicing, and accounting companies as well as vendors that help us prevent fraud. We will only share information about you that is necessary for the third party vendor to provide the requested service. These companies will process the provided data under instructions of Bay Area Youth Singers and in compliance with this privacy policy. We do not authorize vendors to retain, share, store or use your personally identifiable information for any secondary purposes. The third-party vendors include companies that operate in various industries, such as fraud detection, technology service, Internet information providers, payments and data processors, specialty finance, media, Internet content & information industries, advertising & marketing and technologies, that are located in the territory of the European Union and the United States.

To Protect Rights and Property – We will share account and personal information with companies, organizations, or individuals when we believe in good faith that access, use, preservation, or disclosure of the information is necessary to meet any applicable law, comply with regulation, legal process or enforceable request; to enforce or apply our Terms of Service and other agreements; to investigate potential violations; to protect against harm to the rights, property, or safety of Bay Area Youth Singers, our users, or the public, as required or permitted by law. To the extent that we are legally permitted to do so, we will take all reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.

Business Transfers – In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Bay Area Youth Singers goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events happens, we will take any reasonable steps to notify you, and this privacy policy would continue to apply to your information and the party receiving your information shall continue to use your information, but only consistent with this privacy policy.

With Your Consent – With your explicit consent or at your direction, we may share and disclose information you have authorized us to with third parties. We will not, however, sell, rent, share or otherwise disclose personally identifiable information for commercial purposes in any way that is contrary to the commitments made in this privacy policy. We will take all reasonable steps to notify you when and what information might go to third parties and you will be able to choose whether to share it or not.

6. International transfers

We host, store, or otherwise handle your personal information within the borders of the USA and European Economic Area (EEA).

We will make sure that any transfers of your personal information from one country to another comply with the data-protection and privacy laws that apply.

Your information will be processed in accordance with this privacy policy. If you would like further information about the handling of your personal information, please contact us using the details set out in the “Further questions and contacts” section below.

7. Security Measures

We use Secure Sockets Layer (SSL) software to encrypt the information you enter on our site, in order to protect its security during transmission to and from our site. When storing information, we protect its security by encryption and pseudonymization of critical data. When we process credit card information and payments, the credit card is subject to strong security measures.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable customer information. Our security procedures require us in some cases to request proof of identity before disclosing personal information to you.

To protect against unauthorized access to your account and information, we implement session management, login expiration mechanisms, and other security precautions. As an additional safety measure, be sure to sign off when you finish using your account and your computer.

Although we take all these measures to maintain the safety and security of your personal information, please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently, please note that we cannot fully guarantee the security of any personal information that you transfer over the Internet to us.

8. Retention periods

Information collected on our website will only be retained for as long as necessary to fulfill the purpose for which it was collected. In general, we will automatically delete your account information 2 (two) years after you no longer have any active services with us. A versioned copy of your contact, payment, and billing personal data associated with your past invoices may be stored for a period of 7 (seven) years after deactivating an account.

9. Your Rights

To learn which of your personal information we are collecting and storing, please email info@bayareayouthsingers.org. We can help you to:

  • Confirm whether or not personal data about you is being processed;
  • Provide you with further details about how we process your personal data;
  • Provide you with a copy of any data which we hold about you;
  • Withdraw your consent to using your personal information, where we rely on your consent as a legal basis to justify using your personal data;
  • Consider any valid objection to the processing of your personal information (including the right to object to processing on grounds related to your particular situation where we are relying on our legitimate interests as a legal basis for processing);
  • Request to update or delete personal data which we hold about you;
  • Restrict the way that we process your personal data;
  • Consider any valid request to transfer your personal data to a third party provider of services (data portability); and
  • We will consider all those requests. However, certain personal information may be exempt from those requests in certain circumstances, which include a need to keep processing information for our legitimate interests or to comply with a legal obligation. If such an exception applies, we will notify you when responding to your request. Please note that we may ask you to provide us with information necessary to confirm your identity before responding.

10. Age Restrictions

Bay Area Youth Singers does not sell products, provide services, or collect information from any individual under the age of 18. If you are under the age of 18, you are not allowed to use any website services we provide, and you must request that your parent or guardian use the site instead. Should you have evidence that someone under the age of 18 has bought services and provided their personal information to us, please contact us using the details set out in the “Further questions and contacts” section below.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. If we decide to change our privacy policy, we will post the updates to this privacy policy here and in any other place we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances — if any — we disclose it.

12. Further questions and contacts

If you have any questions regarding this privacy policy, if you wish to exercise any of your rights in relation to your personal information, or if you want to object to the collection or processing of your data by Bay Area Youth Singers, whether entirely or partially, please contact us at info@bayareayouthsingers.org or 832-425-2329.